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Joining the Electronic Health Record Sharing System (eHRSS) and managing sharing consents have
become even simpler and more convenient with the latest enhancements.
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Sharing Consent
Access Key
to Manage Sharing Consent
Healthcare providers (HCPs) of eHRSS can access your medical records in
the system only with your sharing consent. *
To facilitate patients to manage sharing consents, starting from December
2017, an 8-digit Access Key will be sent to all registered patients through a confirmation letter and their selected communication means (SMS/ email/ postal mail) upon successful eHRSS registration/ record. Patients may then use the Access Key to -
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give “one-year” or “indefinite” sharing consent to a participating HCP;
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renew the “one-year sharing consent” given to an HCP by one year, or change it to “indefinite
sharing consent”, before expiry;
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change the “indefinite sharing consent” given to an HCP to “one-year sharing consent”; or
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revoke the sharing consent given to an HCP.
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Patients can use Access Key to manage sharing consent
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In person:
You can use the Access Key
after identity authentication to
manage sharing consent
when receiving healthcare
from a participating HCP.
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By phone:
You can call your HCP. After
identity authentication,
registration staff will manage
the sharing consent for that
HCP according to your
preference using your
Access Key.
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By 24-hour Interactive
Voice Response System
(IVRS):
You can use the Access Key
to manage sharing consent
via the eHRSS Patient
Hotline (3467 6300) after
identity authentication.
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With the Access Key, next time when you call your HCP to make an appointment, you can give your
sharing consent to that HCP at the same time to authorise your doctor to access your electronic health
record (eHR) for pre-consultation preparation.
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calling the 24-hour IVRS of the eHRSS Patient Hotline (3467 6300); or
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requesting frontend assistance when you next receive healthcare from a participating HCP.
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You will then receive a new Access Key through your selected communication means and the old key will become invalid.
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Sharing Consent Anywhere
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The enhanced “Sharing Consent Anywhere” feature, on pilot run now, allows you to give sharing consent to one or multiple HCPs* at the same time at the same location. It is available at -
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eHR Registration Office
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Registration Centres at the Hospital Authority (HA) and the Department of Health (DH)
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On-site Mobile Registration Counters at HA, DH and other community venues
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You can also call the eHRSS Patient Hotline (3467 6300) to give sharing consent to multiple HCPs via the 24-hour IVRS.
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For the list of eHRSS registered HCPs, please refer to
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http://m.ehealth.gov.hk/en/ehrss/healthcare_provider_list/search.html
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*
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Managing sharing consent is not applicable to the Hospital Authority (HA) and the Department of
Health (DH). After joining eHRSS as a registered patient, you are taken to have given sharing consent
to HA and DH. |
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eHRSS Registration
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Registration for a Child
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Can a child under 16 register with eHRSS? The answer is “Yes” if there is an eligible substitute
decision maker (SDM) registering on his/ her behalf.
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If you are a parent, a guardian or a custodian, you may register eHRSS for your child/ the child
under your guardianship or custody as an SDM by accompanying him/ her in-person at an
eHRSS Registration Centre at HA, DH, or a Registration Centre of a participating HCP providing
healthcare to the child. If you choose not-in-person means (i.e. through online^, fax, postal
mail or drop-in box) and are accompanying the child when making the application, you may
subsequently activate his/ her record at a Registration Centre at HA or DH, or a participating
HCP providing healthcare to the child, by showing the identity documents of you and the child
to the registration staff to complete the registration^. A confirmation notification will be sent
through the selected communication means upon successful registration/ record activation.
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For more detailed information about eHRSS registration by an SDM for a child, please refer to
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http://www.ehealth.gov.hk/en/you-and-your-family/how-to-register/register-online.html
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^
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For registrations by guardians/ custodians, online submission is not applicable. Please remember to bring the Guardianship Order/ Court Order in addition to identity documents for in-person registration/ record activation.
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Additional Accepted Identity Documents
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Registration with eHRSS becomes more convenient. For children under the age of 12 who do not have Hong Kong Identity Cards or Hong Kong Birth Certificates, the following identity documents are now accepted for eHRSS registration -
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Re-entry permit
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Document of Identity for Visa Purposes (DI)
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For full list of identity documents accepted for eHRSS registration, please refer to
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http://www.ehealth.gov.hk/en/healthcare-provider-and-professional/how-to-register/supporting-documents.html
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To enable participating HCPs to access your eHR, remember to use the same identity
document when you receive healthcare at the HCPs.
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