eHRSS Registration with Greater Convenience

More eHRSS enhancements for patients

A series of enhancements has been launched from December 2017 onwards to facilitate patients to join the Electronic Health Record Sharing System (eHRSS). This issue of eHealth News continues to introduce new facilitative measures.

 
Extended Scope of Online Registration
 
More patients can now apply online for eHRSS with ease and convenience. Starting from December 2017, online registration service is available for the following types of applicants -
 
  •  
  Hong Kong Identity Card (HKIC) Holders
 
  •  
  Holders of other eligible identity documents
     
  •  
  Substitute decision maker (SDM)* registering on behalf of a child aged under 16
     
  •  
  SDM* registering on behalf of a patient aged 16 or above but incapable of giving consent
 
* Online application is applicable for the following types of SDMs
   - Parent,
   - Family member or
   - Person residing with the patient
 
apply online for eHRSS with ease and convenience
More patients can now apply online for eHRSS with ease and convenience
 
More details on SDM’s arrangement are at the feature article in this issue.
 
Authorisation Online/ in Writing
 
Planning to join eHRSS yet unable to visit an Electronic Health Record (eHR) Registration Centre or the eHR Registration Office in person? No worries. If you are aged 16 or above, you can authorise a representative to submit your eHRSS registration form in person or activate your eHR for applications submitted online, by fax, postal mail or drop-in box. To authorise a representative, simply fill in the required information of the authorised person when completing the application form.
 
When representing you to submit the eHRSS registration form or activate your eHR, the authorised person needs to bring a copy of your identity document and his/ her own identity document for identity authentication. Upon completion of your registration/ record activation, you will receive a notification via your selected communications means (SMS/ postal mail/ email).
 
submit the eHRSS registration form in person or activate his/her eHR
Patient can authorise a representative to submit the eHRSS registration form in person or activate his/her eHR
 
Activation Made Easy
 
For patients who have submitted their eHRSS applications by not-in-person methods (i.e. online, fax, postal mail or drop-in-box), they need to activate their records before their eHRs can be shared at eHRSS.
 
When you visit an eHRSS participating clinic with your identity document for record activation, what if your personal information recorded in the system differs from your identity document? With new enhancement measures in place, registration staff of the clinic can now update your particulars directly by inserting your HKIC into the card reader or inputting the relevant particulars manually. Once this is completed, your eHR will be successfully activated.
 
id card and update page in a computer
New enhancement measures allow registration staff to update your particulars directly by inserting your HKIC into card reader or inputting the relevant particulars manually
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