eHealth App
A user-centric public health hub with one-stop access to health information anytime and anywhere to take charge of your and your family’s health.
Users who have already registered with eHealth can log in eHealth App by completing these 5 steps to enjoy the full functions!
1. Click "First-time User" on the login page and select the appropriate option
2. If you have registered with eHealth, select "I have registered" and input your personal information as instructed
3. Fill in the One-Time Password received through your communication means
4. Assign your username and password
5. You can now login to eHealth App
You can also complete the above authentication process by using "iAM Smart".
You can give your sharing consent to the private healthcare provider(s), and then view your electronic health records via eHealth App!
Download Mobile App
Basic functions
The public, even those who have not yet registered with eHealth, can just download and install the App to have an initial taste of the following functions:
Obtain a series of general public health information and news
Access information about various government Public-Private Partnership (PPP) Programmes and public health programmes (e.g. updates on vaccination subsidies schemes, screening programmes and district health centres, etc.)
Use the doctor search function to find doctors of different health programmes in one stop
Full functions
Users who have already registered with eHealth can authenticate their accounts via the App to enjoy the full experience of the additional functions:
View parts of the users' health records in eHealth (e.g. medications, allergies, vaccine records etc.)
Self-input data or add photos of the vaccine records
Add medical appointments to users' mobile phone calendars and set reminders
Manage eHealth accounts (e.g. give or change sharing consents to healthcare providers, and update communication means)
Check health care voucher balance and transaction history, and service quotas of other PPP Programmes
Manage the eHealth accounts of users' children aged under 16 and input child growth and vaccine records
Manage your personal blood pressure, heart rate and blood glucose records
Share your health records with medical institutions outside Hong Kong that are specified and certified by the Health Bureau
Deposit medical records including those obtained outside Hong Kong
Frequently asked questions
-
I have input the correct personal information. Why am I unable to log into my eHealth account via the eHealth App?Expand
To use the eHealth App to manage your eHealth account, you must:
- be a registered healthcare recipient with a valid eHealth account;
- be aged 16 or above;
- be capable of managing your own affairs and managing matters relating to the participation in eHealth; and
- provide your mobile phone number or email address for receiving eHealth notification.
If you meet all the conditions listed above but still cannot access your eHealth account via the App, please contact us at (852) 3467 6300.
-
Can I manage the eHealth accounts of my family members via the eHealth App?Expand
Yes, you can make a request to perform as the "Caregiver" for your family members via the "My Family" function of the eHealth App. After the family members accept your request, you can manage their eHealth accounts via the App.
If your family member is a child aged under 16 and you are the relevant person who have parental responsibility to him / her, you can apply as the "Caregiver" to manage his / her eHealth account via the App.
-
How can the eHealth App help me manage my family member's health?Expand
As a caregiver, you can manage your family member's health using the following -
- view his/ her health records, such as medications, appointments and allergies;
- view his/ her personal information and sharing consents given to healthcare providers (HCPs);
- view his/ her records of the Government Public-Private Partnership Programmes and public health programmes that he/ she is participating in (e.g. balance, transaction history and test result, etc.);
- use the "Add My Vaccine Record", "Capture My Vaccine Card" and "Vaccine Card Album" functions to input his / her vaccine records;
- use the "Add My Appointment Record" function to input his / her medical appointments;
- use the "Health Management" function to input his/ her health data (e.g. blood pressure and blood glucose records, as well as Body Mass Index) and upload his/ her health data (e.g. blood pressure and blood glucose records) to eHealth;
- if he/ she is aged under 16, you can also:
- use the "Child Growth Record" function to record the family member's growth data; and
- manage his/ her eHealth account, including sharing consents given to HCPs, communication information and means, if you are at the same time the Substitute Decision Maker of him/ her.
For more FAQs on the eHealth App, please refer to this web page.
Related information
- How to register?
Remark:
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc..
Android, Google Play, and the Google Play logo are trademarks of Google Inc..
Huawei AppGallery is provided by Huawei Services (Hong Kong) Co., Limited.