Introduction of the New “eHealth+” Logo!

In alignment with the new positioning and role of “eHealth+”, we have designed a brand new “eHealth+” logo to reshape public perception of eHealth. To complement this, promotional videos and social media posts were launched to outline the strategic development directions and plans of “eHealth+” and to highlight its benefits for healthcare providers and the public. Major media outlets also conducted exclusive interviews with representatives from diverse sectors, including the Health Bureau (HHB), private hospitals, healthcare providers, pharmaceutical care, and patients.

Enhanced Functions on the App

In 2024, the App introduced several new functions to support comprehensive health management for users and their families, providing a seamless and personalised care journey for citizens:

1

“Medical Certificate” Function:

Centrally manage all medical certificates for users to view and access the necessary medical certificates anytime and anywhere.

2

“Healthcare Document” Function:

Assist users to properly store their medical documents, such as referral letters, for themselves and their family members to access at any time.

3

“Investigations” Function:

Enable users to view and share investigation reports (e.g. laboratory test results) with healthcare professionals.

4

“My Family Doctor” Function:

Allow users to access the details of family doctor anytime and anywhere, ensuring continuous and personalised healthcare.

5

“Appointment/Booking” Function:

In addition to the existing functions to view and add appointment records, a new appointment system booking function has been introduced for users to easily book various public healthcare services. The booking function will be gradually expanded to include more private healthcare providers.

6

“Health Programme” Function:

Users can easily manage the health programmes joined, register as a member of the District Health Centre, and pre-register to participate in the “Chronic Disease Co-Care Pilot Scheme”.

7

“Child Growth Record” Function:

The updated Hong Kong 2020 Growth References has been adopted, making it easier for users to monitor their children’s growth.

Download the latest version of the eHealth App now to effortlessly manage the health of you and your family!

Two New Functions to Facilitate Cross-Boundary Healthcare Collaboration!

To support cross-boundary healthcare collaboration, the App released two new functions, namely “Cross-boundary Health Record” and “Personal Folder”. Under the principle of “bring your own health records”, the new functions enhance the continuity of care for users through facilitating the use of electronic health records (eHRs) at designated medical institutions outside Hong Kong in a secure manner.

“Cross-boundary Health Record” Function:

Users can apply for copies of their eHRs deposited in eHealth over the past three years through the App in advance, to share with medical institutions outside Hong Kong that are specified and certified by the HHB. They can also use the “My family” function to make applications on behalf of their family members. Once users’ authorisation is verified, users can present QR codes on the App during consultations at medical institutions outside Hong Kong, allowing relevant healthcare professionals to access copies of their eHRs to assist in diagnosis and treatment.

“Personal Folder” Function:

Users can centrally deposit medical-related records obtained from different sources, including those obtained during consultations received in medical institutions outside Hong Kong. Users can also allow authorised healthcare providers in Hong Kong to access these records through the eHealth system for follow-up care.

“e+ Life” - A New Health Challenge Platform launched under eHealth
Featuring “e+ Go to Park” as the First Health Challenge and Encouraging Citizens to Develop Healthy Habits

To encourage citizens to form healthy lifestyle habits, we have specially launched a brand-new health challenge platform named “e+ Life” under “eHealth+. The platform allows eHealth users to participate in various health challenges, record daily activity levels, and accumulate health coins by interfacing with tracking applications.

“e+ Go to Park” is the first health challenge on “e+ Life”, jointly introduced by the HHB, the Department of Health (DH), the Education Bureau, and the Leisure and Cultural Services Department (LCSD) in September 2024. Targeting students, “e+ Go to Park” leverages on different game modes, including individual, family, and school challenges, to motivate students to head outdoors with their parents and friends, take on challenges, and enjoy the joy of playing and exercising together, thereby promoting their physical and mental health. Participants can visit over 200 designated parks under the LCSD, search for and capture various characters and collectibles in the game and earn health coins, allowing them to work out while gaming.

The “e+ Go to Park” launch ceremony was held on 14 September 2024. The Secretary for Health, Professor Lo Chung-mau, the Under Secretary for Health, Dr Libby Lee and other guests officiated the ceremony. Over a hundred primary and secondary school students and their parents tried out the game and participated in a series of healthy activities. The launch ceremony featured an array of exciting programmes and health activities, including a debut performance by around ten students of the theme song entitled “e+ Move it Up” which was specially composed for “e+ Life”, sports booths of stretching exercise, dodgebee and rope skipping, the “e+ Support Station” for weight and blood pressure measurements as well as blood sugar testing, Chinese medicine health consultation services, and storytelling sessions with interactive story books for children's health education.

The DH further launched the “10,000 Steps a Day” campaign on “e+ Life” in November 2024. Users could synchronise their step count records with “e+ Life” platform, and integrate the habit of walking 10,000 steps a day into daily life.

Download “e+ Life” now to foster healthy habits!

Partnered with Care Teams to Set Up “e+ Support Stations”
Bringing Health Information to the Communities

To further engage the community and promote “eHealth+”, the HHB has partnered with the District Services and Community Care Teams (Care Teams) under the Home Affairs Department across 18 districts to set up “e+ Support Stations” at various community events, to introduce the features of the eHealth App, including how citizens can use it to manage their own and their family’s health, and convenience brought about by the new functions. Staff at the “e+ Support Stations” also provided on-site health services, such as weight and blood pressure measurements, blood sugar testing, and Chinese medicine health consultation services. Some community events also featured interactive storytelling sessions, where staff members would lead the children to a reading journey of the eHealth children interactive story book, My Height and Weight Secrets. The storytellers would engage and help the children to discover the mysteries behind their height and weight and to understand the factors influencing their physical development. Additionally, we also arranged briefing sessions and promotional booklets for the Care Teams to support their outreach efforts and promote the App within the local community.